Find Out How a Smart Home Startup Increased Sales 10 Times In Just 3 Months
When an eCommerce startup approached us for help, they were seeing dismal sales figures and were desperate to turn things around. In just three months of working with us, we helped them 10X their sales! We did this through a combination of creative automation and knowledge process outsourcing. Our team was able to take the heavy lifting off their shoulders so they could focus on what they do best - developing innovative new products. We are excited to see what the future holds for this company, and we know that with our help, they will continue to be a major player in the eCommerce space!
The client
A very young, Philippine-based smart home brand that offers interesting products from lighting to robot vacuums. eCommerce is their primary sales channel, and they were struggling to get any traction when they came to us. They already have a marketing team but they needed an arm that will help them design their digital storefronts and automate their ad delivery and customer service.
The challenge
The client had several challenges that were holding them back from achieving success in eCommerce. Firstly, they did not have the internal capacity to manage all aspects of eCommerce marketing effectively. In addition, the product descriptions and images in their catalog were basic and not very appealing. Lastly, they have a dismal presence on social media, so they had very low brand awareness.
Our approach
We knew that we could help the client overcome these challenges and increase their sales if we took a three-pronged approach. Firstly, we took care of the heavy lifting for them by improving all aspects of their eCommerce storefronts: from creating their online store via Shopify to improving their product descriptions in different marketplaces like Lazada and Shopee. Secondly, we helped them create a strong social media store traffic campaign through creative automation. And thirdly, we designed their chatbot with a human takeover option to ensure 24/7 customer service!
What we worked with them on:
KPO SERVICES:
Copy strategy
Key Visual
eCommerce Store Frontend design
Marketplaces Store Design
Social Media Calendar
Chatbot Design
CPO SERVICES:
Creative Automation
Automated Post Delivery
The results
Three months after launch, the client saw a dramatic increase in sales! We were able to help them increase their conversion rate by 10x and their store traffic by 400%. The client was thrilled with the results, and we are excited to see what the future holds for this smart home startup!
If you're a young eCommerce brand struggling to get off the ground, don't hesitate to reach out to us! We know how to help you succeed.
